We run our business on two very important but simple principles.
Integrity - We expect and demand integrity in everything we do. You can count on us to do what we say and say what we do. No scams, no crazy fine print, no bait & switch. Integrity in every aspect of our business. Our customers deserve no less.
Open & Honest Communication - We guarantee if you host with us long enough, we will screw up, or something out of our control will impact your account at some point. We also guarantee we will own up to it in either case and provide honest communication about the incident.
Michtine Short Story
We are once again a boutique technology firm, offering custom solutions to a select few clients. We previously provideda global technology and hosting solutions for the general public.
We offer our clients innovative solutions, enterprise class hardware and software, and unsurpassed support for an extremely reasonable price.
We play no games, offer no gimmicks (unless you consider a monster mascot a gimmick) The price we quote will be the price we charge. No hidden fees, no setup fees.
Management Communication
Our management is always listening to your concerns. If you are ever unsatisfied with your experience with us or do not feel your issue is being addressed properly you may contact the company president directly by having your ticket escalated to Michael Smith, or you may contact him directly via the client forums. We no longer publicly post his email in an effort to reduce spam harvesting, but rest assured he is very reachable if you desire. There is nothing more important to us than our client's satisfaction.
30 Day Money Back Guarantee
We believe we offer the best web hosting services on the net, with the most cost effective solutions you will find. If after trying out our services you don't agree, simply request a refund within 30 days and we will refund your money and wish you the best of luck with your next hosting provider.